Hola!, hoy se me ocurrio algo muy paranoico, es posible que un virus malware spyware cookies malas y hackers puedan entrar a tu laptop por solo visitar una pagina? busco una respuesta?) Microsoft Community Something I try whenever I have download issue - delete content, go down to system items, look for marketplace system data and rights database. If you have either or both of those, delete it. Then delete system cache. Microsoft Community Since last week I have a problem with a third-party application (GlobalProtect VPN) and while trying to fix it I read that the issue is most probably related to the WMI repository. I checked the state of it and it seemed fine, but when I run msinfo32 I saw that there is an error, namely Can't Collect Information. Cannot access the Windows Management Instrumentation software. Windows. Microsoft Community.